Frequently Asked Questions

The virtual tour will feature professionally filmed tours of seven exquisite homes. 

Virtual tour tickets are available for $45* each.

*Ticket price does not include online processing fees.

As the signature fundraiser of the Gay Community Endowment Fund of Akron Community Foundation, all proceeds from the Sugar Plum Tour remain in Greater Akron to benefit your community. Since 2005, GCEF has reinvested nearly $920,000 into programs that positively impact the local LGBTQ+ community and Greater Akron as a whole. By purchasing tickets to or becoming a sponsor of the Sugar Plum Tour, you are generously supporting grants and scholarships that advance the right of the Greater Akron LGBTQ+ community to live safely, openly and authentically. We couldn't do it without you!

Tickets are not refundable but may be transferred to another guest. Please contact Affiliate Fund Event & Volunteer Coordinator Malia Rivera-Speer at mrivera@akroncf.org for assistance transferring your ticket. She will return your email during normal business hours. 

Ticket transfer requests for the virtual tour will be accepted until 9 a.m. on Friday, Dec. 19.

Guests are encouraged to take photos of their tour experience and share it on social media, tagging @GayCommunityEndowmentFund on Facebook and Instagram. Photos are for personal use only and may not be used for commercial purposes. Please be respectful of the homeowners and stay within the indicated tour path. Some areas of the homes may be closed off for privacy.

By purchasing a ticket to the tour, you agree that a professional photographer and/or videographer may be present to capture highlights of the tour. Photos and/or videos may appear in the Gay Community Endowment Fund's or Akron Community Foundation's social media posts, newsletters and other channels without compensation to the subjects. We retain all ownership of videos, photos and media obtained during the tour.

By purchasing a ticket for a minor, you agree that a parent or guardian has given permission for said minor to be photographed and/or recorded.

You will receive an email from Eventbrite by 9 a.m. EST on Saturday, Dec. 13, with a link to view the tour. If you do not receive the email by 10 a.m., please check your spam folder or email mrivera@akroncf.org for assistance. The email will be sent to the email address you used to purchase your tickets. If you purchased gift tickets, your recipients will also receive the link to view the tour at the email addresses you provided at the time of registration.

Tickets will remain available for purchase until noon on Friday, Dec. 19.

Please click the link in the email to view the web page with the tour videos. The videos will all be available on a single web page, allowing you to view the tour at your leisure in any order you choose. The videos can be watched on your phone, tablet, laptop or home computer. You can also connect your computer to your TV to enjoy a big-screen tour experience.

The tour videos will be available until 11:59 p.m. EST on Sunday, Jan. 4, 2026. During that time, you may enjoy the videos as many times as you would like. You can also choose to start the tour one day and finish it another. Make this a holiday season to remember! 

The tour videos will be available from Saturday, Dec. 13, 2025, through Sunday, Jan. 4, 2026. After that time, they will expire and will no longer be available for viewing. Refunds cannot be issued if you are unable to view the tour.

We strongly encourage you to test your internet connection prior to the tour. Unfortunately, the Gay Community Endowment Fund is not able to troubleshoot our guests’ technology issues. We recommend contacting your internet provider for assistance.

The virtual tour videos are for personal use only and may not be used or reproduced without the express written permission of Akron Community Foundation. Guests are not permitted to record, screenshot or share any content from the tour. For more information, please call 330-376-8522.

Becoming a sponsor is an excellent opportunity for businesses and individuals to show their support for inclusion and diversity in our community. Corporate and individual sponsorships range from $750+ to $15,000+. Sponsors receive tickets to both the live and virtual tours, as well as the private Patron Party, which will be held before the live tour on Saturday, Dec. 6, from 6 to 11 p.m. Sponsors at the $2,500 level and above are also invited to a special brunch and preview tour with this year’s homeowners. You can view a full menu of tax-deductible sponsorship opportunities on our website, or learn more by contacting Malia Rivera-Speer at mrivera@akroncf.org or 330-436-5649. 

Please note: We gladly accept gifts from donor-advised funds and IRAs. However, per IRS regulations, sponsorships from donor-advised funds and IRAs cannot receive any benefits, including but not limited to event tickets, gifts, food, beverages and other items of value. If you plan to support the Sugar Plum Tour with a gift from your donor-advised fund or IRA, please contact Deb Hoffman at dhoffman@akroncf.org or 330-436-5614.

The Sugar Plum planning committee is excited to welcome sponsors to a private home for the 2025 Patron Party! Sponsors and Patron Party ticket holders will receive an email at the email address they registered with on Eventbrite earlier in the week of the 2025 tour with detailed instructions about this year's Patron Party. 

For the homeowners' privacy, we will not publish the Patron Party home's address before this time. Please ensure that you receive all Eventbrite emails before tour week.

Yes, guests are encouraged to take photos of their tour experience and share it on social media, tagging @GayCommunityEndowmentFund on Facebook and Instagram. Photos are for personal use only and may not be used for commercial purposes. Please be respectful of the homeowners and stay within the indicated tour path. Some areas of the homes may be closed off for privacy.