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General admission tickets are $35 and can be purchased online with Visa, MasterCard or Discover.

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Event Day Tickets

Tourgoers can pick up or purchase general admission tickets the day of the tour from noon to 2 p.m. at:  

Angel Falls Coffee Company
792 W. Market St.
Akron, OH 44303

A mobile-friendly online tour guide and map will be available for your convenience. Or, you can still pick up a printed tour guide the day of the event at Angel Falls.

Sugar Plum Tour sponsors will receive an email with this year's pickup location. When picking up your tickets, please check in under the sponsoring organization or person's name. Tickets can also be picked up in advance at Angel Falls on the days listed below.

Early Ticket Pickup

Want to avoid the crowd? Electronic tickets purchased in advance can be picked up at Angel Falls Coffee Company on select days prior to the tour:

  • Thursday, Dec. 5: 4 to 6 p.m.
  • Friday, Dec. 6: 11:30 a.m. to 1:30 p.m.
  • Friday, Dec. 6: 4 to 6 p.m.

Please note: To protect the privacy of our homeowners, tickets picked up in advance will not include a printed tour guide. Guests will receive an email the day of the tour with a link to the online tour guide and home locations. Tickets and printed tour guides may still be picked up the day of the tour at Angel Falls Coffee Company from noon to 2 p.m.

Commemorative Ornaments

Limited-edition Sugar Plum ornaments may be purchased online or the day of the tour while supplies last. Ornaments will be available for pickup at Angel Falls Coffee Company during the times listed above.

Tickets are nonrefundable but may be transferred. The full ticket price is tax deductible. Your tax acknowledgment card will confirm your reservation. For more information, call 330-376-8522.